The outsourcing portfolio of SOLIDUS strives for utmost transparency in all processes. The foundation for our work is transparent specifications from our customers for document procurement, credit reviews and phone-based customer support. Plausibility checks during data entry help ensure the validity of data. Our customers gain transparency and a uniform basis for decision-making throughout the company. The result is transparent approvals or rejections that help financial service providers increase customer satisfaction.
SOLIDUS establishes a standardized data pool as an efficient basis for work without modifying the customer’s IT structure or archiving conventions. Connectors and data consolidators automate the transfer of different data and data formats from various database types and hardware/software systems into a uniform, consistent data structure.
Customized monitoring and filter criteria and flexible export functions enable planning and control that streamline costs. This gives SOLIDUS an effective toolbox to guarantee on-time processing of extensions or monitor performance with precise forecasts and long-term resource planning. Automated reporting also ensures that SOLIDUS is always able to offer the customer a secure basis for decisions for all relevant business processes: from transparent data on the general business situation to up-to-the-day status reports for each individual loan transaction.